Privacy Policy.

01Who we are

This website is operated by Buyonn, a company registered in England and Wales, with its registered office at 64 Habershon Street, Cardiff, Wales, CF24 2DY, United Kingdom.

Buyonn is the data controller for the personal information described in this policy. We are committed to handling your information in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

02Information we collect

We may collect the following information:

• Contact details — your name, email address, phone number and the message you send us.
• Business details — information about your business, products and the marketplaces you sell on, when you request our services.
• Information needed to deliver our services — details you choose to share with us so we can help set up or manage your seller store.
• Technical information — such as IP address, browser type and pages visited, collected through essential cookies and server logs.

03How we use your information

• To respond to your enquiries and provide quotes.
• To deliver the services you have asked for.
• To manage our relationship with you, including invoices and payments.
• To keep our website secure and working properly.
• To meet our legal and regulatory obligations.

We do not sell your personal information, and we do not use it for automated decision-making.

04Legal basis

We process your information on the following legal bases:

• Contract — to provide services you have requested or to take steps before entering a contract.
• Legitimate interests — to run and improve our business and respond to enquiries.
• Legal obligation — where we must keep records, for example for tax purposes.
• Consent — where you have given it, for example for non-essential cookies. You can withdraw consent at any time.

05Sharing your information

We only share your information where necessary, with:

• Service providers that help us run our business, such as website hosting, email and payment providers.
• Professional advisers such as accountants, where required.
• Authorities, where we are legally required to do so.

Some of our providers or team members may process data outside the UK. Where this happens, we take steps to make sure your information is protected with appropriate safeguards.

06How long we keep it

We keep personal information only for as long as we need it for the purposes above. Enquiry information is usually kept for up to 24 months. Client and financial records are kept for at least 6 years to meet UK legal requirements.

07Your rights

Under UK data protection law, you have the right to:

• Access the personal information we hold about you.
• Ask us to correct inaccurate information.
• Ask us to delete your information.
• Object to or restrict how we use your information.
• Ask for your information to be transferred to another organisation.
• Withdraw your consent at any time, where we rely on consent.

You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk. We would appreciate the chance to resolve your concern first.

08Security

We use appropriate technical and organisational measures to protect your information, including secure hosting and restricted access. No method of transmission over the internet is completely secure, but we work to protect your data.

09Contact us

For any questions about this policy or to exercise your rights, please contact us: